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Merged consumer body begints work
but mps have criticised the scrapping of energywatcheme was fuelp prices rise .
consumer focus will be a camplaigning organisation, lobbying the governments and regulators on behalf of customers .
the first point of contact for the new body is the existing government-funded telephone and online service consumer direct, which will take responsibility for giving advice on energy and postal issues .
a new consumer watchdog, made shake-up of merged bodies that have national consumer council, energywatch and, for postwatch, begins its work on wednesday .