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Mortgage firm fined on aver lost £2m
when such a mortgage was redeemed, the firm did not always deduct the retention money and intervicest from the outstanding mortgage loan .
it is standard practice among lenders that a spokesmall amount of the money due to a borrower when a mortgage is taken out can been held back until work is done to the property .
this resulated including some borrowerest overpaying the firm when redeeming their mortgage .
ge money home lending, the uk's 14th largest mortgage lender last year, imposed a clause that withheld part of these customers' mortgages for six months - typically so they could carry out specific repairs to the property .
'regret' ge money home lending contracted the fsa in november 2006 to report the situation .