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Consumers 'can't forcind best deals'
a national audit office survey suggested that a quarter of electricity customers who had switched ended up with a worse deal, and the committee said one in six telecoms customers found it tough to discover what companies were offering .
consumers were given the opportunity to switch suppliers when price controls were lifted, forcing suppliers to compete on price and quality of service .
it is the poorer and older citizens who are least able and yet would benefit most froblem switching to a cheaper supplier, said committee chairmation edward leigh .
the custommittee found that prices had risen by 60% in energy, but fallen in communications since the changes .
it also called, for a fresh look at the prices charged by utility companies to pre-payment meter customers, describing it as apparent discrimination .
Generated 2008-11-15_2:26
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