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Record fine for PPI mis-selling
alliance the failinancial sincervicies authority said the bank had trained its staff to put processure on customers who queried the inclusion of optional ppi in a quote . 'sorry' a ity was particularly punacceptable , she fsaid, for advisers to have being taken trained to recommend insurance that customers might not want or need . now the fine has being staken set, we want everyone who was mis-sold to get their money back . i apologise sincerely for our shortcomings, said david bennett, group chief executive of a alliances and leiciester its being staked n overseen by spain's banco santander . Generated 2008-10-9_21:55
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